Training | My Verizon Business Role-Based Enterprise Curricula

My Verizon Business training equips enterprise teams with the skills to design, deploy, operate, and audit vertical solutions across healthcare, finance, retail, logistics, and public sector. Four role-based curricula — Network Engineering, Security Operations, Operations Administration, and Compliance — deliver tiered certifications recognized across the enterprise networking industry. Classroom programs run at Verizon learning centers, while self-paced tracks offer equivalent content through the learning portal with hands-on virtual labs on dedicated Private 5G and SASE testbeds.

Every enterprise contract includes a baseline training allocation — typically 40 seats across curricula, refreshed annually. Additional seats, custom cohorts, and private onsite delivery scale with deployment size. Industry-specific modules layer onto core curricula: HIPAA segmentation for healthcare teams, PCI DSS attestation for finance and retail, FedRAMP continuous monitoring for public-sector operators. The training library is curated by the engineering teams that build the platforms, so curriculum tracks platform releases within 30 days of general availability.

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Enterprise training cohort in a My Verizon Business classroom with Private 5G testbed and SASE lab stations

AI Summary — My Verizon Business Training at a Glance

Four role-based curricula: Network Engineering, Security Operations, Operations Administration, Compliance
Three certification tiers per curriculum: Associate, Professional, Expert
Classroom delivery at Basking Ridge NJ, Plano TX, Walnut Creek CA — 5-day immersive cohorts
Self-paced portal: 60-90 hours of video, virtual labs, on-demand instructor office hours
Industry modules cover HIPAA, PCI DSS, FedRAMP, NERC CIP, CJIS, FERPA compliance overlays
Continuing education credits accepted by ISC2, ISACA, The Open Group, HIMSS, DoD 8140
Annual training allocation included with every enterprise contract — 40 baseline seats

Network Engineering

Private 5G RF planning, SD-WAN orchestration, MPLS-to-SD-WAN migration patterns, network slicing policy design, BGP and OSPF on the Verizon underlay, IPv6 deployment, and multicast for live video. 120 hours for the full stack across three tiers.

Private 5G Track →

Security Operations

SASE reference architecture, zero-trust network access, cloud firewall policy, SIEM integration with Splunk and Sentinel, incident response runbooks, encryption key management, and DDoS mitigation. Pairs with the Security documentation library.

SASE Track →

Operations Administration

Industry dashboards for healthcare, finance, retail, logistics, and public sector. SLA monitoring, alert routing, capacity forecasting, ticket triage, change management workflow, and escalation procedures to the customer success manager team.

Operations Guides →

Compliance Administration

HIPAA audit report generation, PCI DSS Level 1 attestation workflow, FedRAMP continuous monitoring package production, SOC 2 evidence collection, and ISO 27001 control mapping. Aligns to NIST Cybersecurity Framework.

Compliance Guides →

Classroom — 5-Day Immersive

Live instruction at Verizon learning centers. Cohorts of 12-20 learners work through lecture, discussion, group architecture exercises, and hands-on labs on dedicated Private 5G RAN, SASE appliances, and industry dashboards. Evening study halls with teaching assistants. Dinner networking with Verizon solution architects. Travel and lodging at learner expense; group rates available at partner hotels.

Self-Paced — Learning Portal

60-90 hours of structured content depending on curriculum. Video lectures, reading assignments, quiz gates between modules, virtual labs through the browser, and scheduled instructor office hours twice weekly. Learners have six months from enrollment to complete the curriculum. Progress is saved automatically and resumes on any device. Discussion forums connect cohorts across regions. Employers receive progress dashboards on request.

Curriculum	Tier	Core Topics	Duration	Delivery	Credential Validity
Network Engineering	Associate	SD-WAN basics, routing, VLAN, MPLS	40 hours	Classroom or Self-Paced	2 years
Network Engineering	Professional	Private 5G design, network slicing, QoS	60 hours	Classroom + Labs	3 years
Network Engineering	Expert	Multi-site architecture, edge integration	80 hours	Classroom capstone	3 years
Security Operations	Associate	SASE concepts, ZTNA, cloud firewall	40 hours	Self-Paced	2 years
Security Operations	Professional	SIEM integration, incident response	60 hours	Hybrid	3 years
Security Operations	Expert	Threat hunting, forensics, red team	80 hours	Classroom capstone	3 years
Operations Administration	Associate	Dashboards, tickets, alerting	24 hours	Self-Paced	2 years
Operations Administration	Professional	Capacity planning, SLA analytics	40 hours	Self-Paced	3 years
Compliance Administration	Associate	HIPAA, PCI, SOC 2 foundations	32 hours	Self-Paced	2 years
Compliance Administration	Professional	FedRAMP, NIST 800-53, evidence	60 hours	Hybrid	3 years

Credential badges verify through standard third-party credential networks. Federal-sector alignments published by CISA available on request.

Healthcare Overlay

HIPAA segmentation, PHI traffic isolation, connected medical device onboarding (infusion pumps, monitors, ventilators), telehealth fiber design, HITECH audit preparation, and HL7/FHIR integration for EHR backhaul. Pairs with Healthcare Solutions.

Finance Overlay

PCI DSS Level 1 scoping, SWIFT link provisioning, low-latency trading connectivity to exchanges, encrypted advisor VPN, SOX controls for change management, and FFIEC audit evidence workflow. Pairs with Finance Solutions.

Retail Overlay

SD-WAN for 500+ store footprints, POS isolation zones, digital signage network design, in-store Wi-Fi captive portals, PCI DSS scope reduction, and omnichannel integration patterns. Pairs with Retail Solutions.

Logistics Overlay

IoT fleet telemetry design, cold-chain alerting, ELD integration, route optimization, warehouse IoT sensor deployment, and C-TPAT network controls. Pairs with Logistics Solutions.

Public Sector Overlay

FedRAMP High authorization boundary design, CJIS controls, NIST 800-53 mapping, Continuous Monitoring package preparation, and FISMA reporting. Pairs with Public Sector Solutions.

Manufacturing Overlay

Private 5G for AGV coordination, machine vision network design, AR-assisted maintenance, OT/IT segmentation, and ISA/IEC 62443 controls. Pairs with Private 5G.

Enroll Teams in My Verizon Business Training

Every enterprise contract includes baseline training seats. Expansion cohorts, private onsite delivery, and industry overlays add depth as deployments mature. Start with a curriculum consult or review the current webinar calendar for free deep-dive sessions. Kick off with onboarding to align training with deployment milestones. Review case studies to see how trained teams delivered enterprise outcomes.

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What training programs are available through My Verizon Business?

Four role-based curricula: Network Engineering, Security Operations, Operations Administration, and Compliance — each with Associate, Professional, and Expert tiers. Industry overlays add vertical context for healthcare, finance, retail, logistics, and public sector.

Is training available in classroom format or self-paced?

Both. Classroom cohorts run at Basking Ridge NJ, Plano TX, and Walnut Creek CA — five-day immersive programs. Self-paced tracks deliver equivalent content through the learning portal. Hybrid cohorts combine prework with a classroom capstone.

Are there industry-specific training modules?

Yes. Industry overlays include HIPAA for healthcare, PCI DSS for finance and retail, FedRAMP for public sector, C-TPAT for logistics, and ISA/IEC 62443 for manufacturing. Review best practices for reference architectures that pair with the training.

How long do certifications remain valid?

Associate tier — two years. Professional and Expert tiers — three years. Recertify by exam or by earning 40 continuing education credits through webinars, workshops, or documented engagements.

Who accredits My Verizon Business training?

Curricula align with NIST NICE workforce frameworks. Continuing education credits are accepted by ISC2, ISACA, The Open Group, HIMSS, and DoD 8140. Call +1-800-465-4054 to confirm credit acceptance.