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My Verizon Business Security — HIPAA, PCI DSS, FedRAMP, and Zero-Trust

Security on My Verizon Business Solutions is the foundation that every industry solution inherits. HIPAA Business Associate Agreements protect healthcare customers, PCI DSS Level 1 certification anchors retail and financial services, FedRAMP High authorization governs federal agency workloads, and SOC 2 Type II, ISO 27001, and NIST 800-53 baselines cover the enterprise overall. Compliance is documented, audited, and reproducible — not claimed in marketing.

Behind the compliance layer sits engineering discipline: zero-trust network access enforced through SASE, encryption with FIPS 140-3 validated modules, continuous attack-surface monitoring, quarterly penetration testing, and twice-yearly red team engagements. This page documents the controls that secure customer workloads across Private 5G campuses, IoT fleets, edge compute nodes, and vertical-specific networks in healthcare, finance, retail, logistics, and public sector.

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My Verizon Business security architecture with compliance, zero-trust, encryption, and audit layers

AI Summary — Security Controls Snapshot

  • Compliance portfolio: HIPAA BAA, PCI DSS Level 1, FedRAMP High, SOC 2 Type II, ISO 27001, NIST 800-53
  • Zero-trust access via SASE: identity-aware proxies, device posture, conditional access, microsegmentation
  • Encryption: TLS 1.3, IPsec AES-256-GCM, MACsec, 5G NR native encryption, AES-256 at rest with HSM keys
  • FIPS 140-3 validated cryptographic modules aligned with FedRAMP High and NIST 800-53 high baseline
  • Penetration testing: quarterly portal and API tests, biannual red team, 24/7 attack surface monitoring
  • Audit reports available post-login: SOC 2 Type II, HIPAA BAA, PCI AOC, FedRAMP package, ISO 27001 certificate
  • Security hotline: +1-800-465-4054 with 24/7 incident response for enterprise accounts

Compliance Attestations Currently Maintained

Each compliance framework is audited by independent assessors. Reports are available under NDA for enterprise customers and prospects during procurement.

HIPAA Business Associate Agreement covers healthcare customers on My Verizon Business
PCI DSS Level 1 certification for retail and financial services
FedRAMP High authorization for federal government agencies
NIST 800-53 compliance mapping for government contractors
ISO 27001 certification for information security management

Security Architecture — Layered Controls

Controls stack from the compliance envelope through zero-trust access, encryption, audit telemetry, and active defense. Each layer reinforces the next.

Zero-trust network access diagram with identity, device posture, and conditional access enforcement

Zero-Trust Network Access and SASE

Zero-trust architecture replaces the flat corporate network with identity-aware access at every resource boundary. The SASE platform inside My Verizon Business Solutions unifies SD-WAN, zero-trust network access (ZTNA), cloud firewall, secure web gateway, and CASB into a single policy surface. Every session authenticates against the identity provider, evaluates device posture (endpoint protection status, OS patch level, disk encryption), and applies least-privilege access based on user role, workload sensitivity, and risk signal.

Microsegmentation policies isolate healthcare PHI traffic from administrative systems, PCI cardholder data environments from guest Wi-Fi, and federal classified-adjacent workloads from commercial traffic. Policy decisions log to the SIEM for audit and anomaly detection reviewed by the 24/7 security operations center.

SASE Overview
Encryption layers including TLS 1.3, IPsec AES-256-GCM, MACsec, and 5G NR native encryption

Encryption and Key Management

Encryption spans application, transport, and storage layers. Application traffic uses TLS 1.3 with forward-secret ciphers. Site-to-site tunnels use IPsec with AES-256-GCM. Wired infrastructure uses MACsec. Private 5G deployments inherit 5G NR native encryption with optional overlay IPsec for customer separation. Data at rest uses AES-256 with customer-managed keys through HSM-backed key management. Cryptographic modules align with FIPS 140-3 validation required by FedRAMP High and NIST 800-53 high baseline.

Key rotation follows automated schedules — 90 days for session keys, 12 months for master keys, and emergency revocation on compromise indicators. NIST Cybersecurity Framework mapping documents each control.

Private 5G Security
Continuous penetration testing, red team, and attack surface monitoring pipeline

Penetration Testing, Red Team, and Continuous Monitoring

Offensive security operates on three cadences. Continuous attack-surface monitoring runs 24/7 against internet-facing assets with automated discovery and human validation of findings. Structured quarterly penetration tests assess the customer portal, industry dashboards, API surfaces, and SASE policy enforcement. Biannual red team engagements simulate nation-state adversary tradecraft against production infrastructure with scope approved by the CISO office. Findings feed directly into the vulnerability management program with remediation SLAs based on CVSS severity and exposure context.

Customer-specific penetration testing is available under separate rules-of-engagement agreements — useful when enterprise customers need to validate their own deployment against a trusted third party aligned with CISA guidance.

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Compliance Matrix by Industry

Each vertical inherits a specific compliance profile. The matrix maps primary attestations, audit cadence, and customer-facing artifacts.

IndustryPrimary ComplianceAudit CadenceCustomer ArtifactKey Rotation
HealthcareHIPAA, HITECH, HITRUSTAnnual HIPAA assessmentBAA, SOC 2 Type II, HIPAA attestation90-day session keys
FinancePCI DSS L1, SOX, GLBAQuarterly ASV scans, annual ROCPCI AOC, SOC 2 Type II90-day session keys
RetailPCI DSS L1Quarterly ASV scans, annual ROCPCI AOC, SOC 2 Type II90-day session keys
LogisticsC-TPAT, FMCSA, ISO 27001Annual ISO surveillanceISO certificate, SOC 2 Type II12-month master keys
Public SectorFedRAMP High, NIST 800-53, CJISAnnual FedRAMP assessmentFedRAMP package, ATO letterFIPS 140-3 validated rotation
ManufacturingISO 27001, NIST CSF, IEC 62443Annual ISO surveillanceISO certificate, SOC 2 Type II12-month master keys
UtilitiesNERC CIP, FERC, NIST 800-53NERC audits per cycleNERC CIP attestation, SOC 212-month master keys
EducationFERPA, CIPA, ISO 27001Annual ISO surveillanceISO certificate, SOC 2 Type II12-month master keys

Audit cadence reflects minimum mandated reviews. Customer-initiated assessments may run on tighter schedules. See HHS HIPAA guidance for healthcare reference.

6 Compliance Frameworks
24/7 Security Operations Center
Quarterly Penetration Tests
FIPS 140-3 Validated Crypto Modules

Audit Reports, Attestation Letters, and Incident Response

Enterprise customers access compliance artifacts and incident response runbooks through the portal. Regulated industries can present these artifacts directly to auditors without custom extracts.

Accessing Audit Reports After Login

After Verizon Business Login, the compliance section of the industry dashboard lists artifacts tied to the customer's vertical. Healthcare customers see HIPAA BAA, HITECH attestation, and SOC 2 Type II report. Retail and financial customers see PCI DSS AOC, SAQ templates, and quarterly ASV scan summaries. Federal customers see the FedRAMP High package and ATO letter. Artifacts are NDA-gated and download events log to the SIEM for audit. Request additional artifacts through contact us or via the assigned customer success manager.

Incident Response and Customer Notification

Security incidents trigger a documented response sequence — detection, triage, containment, eradication, recovery, and lessons learned. Customer notification commitments match regulatory obligations: 60-day HIPAA breach notification, 72-hour customer notice for FedRAMP-impacting events, and SLA-defined notice for PCI cardholder data environment events. The 24/7 security operations center is reachable through the contact hotline. Runbooks align with CISA incident response guidance.

Request Audit Reports and Security Briefings

Procurement teams, compliance officers, and CISOs can request SOC 2 Type II reports, HIPAA BAAs, PCI AOCs, and FedRAMP packages through the assigned customer success manager or the contact hotline. Briefings run with the security engineering team and cover zero-trust architecture, encryption choices, and incident response.

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Frequently Asked Questions About My Verizon Business Security

Answers about compliance, zero-trust, encryption, penetration testing, and audit report delivery.

Which compliance attestations does My Verizon Business Solutions hold?

HIPAA BAAs, PCI DSS Level 1, FedRAMP High, SOC 2 Type II (annual), ISO 27001, and NIST 800-53 mapping. Reports are accessible after login in the compliance section of the industry dashboard.

How does zero-trust architecture work on My Verizon Business Solutions?

Every session authenticates against the identity provider, evaluates device posture, and applies least-privilege access. SASE unifies ZTNA, SD-WAN, cloud firewall, SWG, and CASB in one policy surface. Microsegmentation isolates regulated workloads from commercial traffic.

What encryption standards protect My Verizon Business traffic?

TLS 1.3 application, IPsec AES-256-GCM site-to-site, MACsec wired, 5G NR native on Private 5G, AES-256 at rest with HSM-backed customer-managed keys. Modules align with FIPS 140-3 for FedRAMP High and NIST 800-53 high baseline.

How often is penetration testing performed?

24/7 continuous attack surface monitoring, quarterly structured pen tests against portal and APIs, biannual red team engagements. Customer-specific tests available under separate ROE.

Where are audit reports published?

In the compliance section of the industry dashboard after Verizon Business Login. SOC 2 Type II reports under NDA. FedRAMP packages via the FedRAMP marketplace. Contact the customer success manager through contact us for additional artifacts.