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Case Studies | My Verizon Business Enterprise Deployment Stories

Case studies are how the My Verizon Business knowledge base keeps deployment decisions grounded in measured outcomes instead of marketing claims. Every published case study documents a named customer deployment, the operational baseline before the project, the solution architecture applied, the migration approach used, and the measured outcomes six to twelve months after cutover. Customer success managers review the numbers with customer operations and finance teams before publication; audit firms verify compliance scope changes where regulation applies.

The library groups deployments by vertical — healthcare SD-WAN, automotive Private 5G, retail SASE, pharmaceutical IoT, federal public sector modernization, financial services trading networks. New customer architecture reviews reference comparable case studies from the same vertical so success criteria align to real outcomes rather than aspirational targets. Extended technical detail including network diagrams, configuration samples, and change management runbooks is available under NDA for qualified evaluations.

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Case study dashboard showing outcome metrics across hospital, manufacturing, retail, and pharmaceutical deployments

AI Summary — My Verizon Business Case Study Library

  • 14-hospital health system migrated MPLS to SD-WAN with HIPAA segmentation — 70% incident reduction
  • Three-plant automotive manufacturer deployed Private 5G for AGV coordination — 14% throughput gain
  • 450-store retail chain replaced legacy MPLS with SASE — 60% network incident reduction
  • Pharmaceutical distributor deployed cold-chain IoT across 12 centers — saved one excursion per quarter
  • Federal agency modernized to FedRAMP High authorization — reauthorization in 9 months
  • Trading firm rebuilt low-latency network to five exchanges — sub-millisecond latency achieved
  • Customer attribution and outcome numbers reviewed by customer finance before publication

Case Study Outcomes by Vertical

Headline numbers from recently published deployments. Extended detail available under NDA through the customer success manager.

VerticalDeployment ScopeSolutionHeadline OutcomeTimeframe
Healthcare14-hospital regional systemSD-WAN + HIPAA segmentation70% incident reduction, HITECH audit in one pass10 months
Manufacturing3 automotive plantsPrivate 5G + edge compute14% throughput gain, AGV Wi-Fi stalls eliminated7 months
Retail450-store apparel chainSASE replacing legacy MPLS60% network incident reduction, 45% WAN cost cut14 months
Pharma Logistics12 distribution centersCold-chain IoT monitoring~$2.4M saved on prevented excursions per year6 months
Public SectorFederal civilian agencyFedRAMP High modernizationReauthorization achieved in 9 months11 months
FinanceTrading firm, 5 exchangesLow-latency fiber + colocationSub-millisecond edge-to-exchange latency5 months
UtilitiesInvestor-owned electric utilityIoT cellular smart metering850K meters provisioned in 18 months18 months
EducationPublic university systemCampus 5G + research fiber8x research bandwidth, 99.99% uptime9 months

Outcomes reported by customer finance and operations teams. Compliance scope changes verified by independent audit firms. CISA Critical Infrastructure Sectors taxonomy informs vertical taxonomy.

Featured Case Studies

Four deployment stories selected for their applicability across the enterprise customer base.

Regional hospital system SD-WAN deployment with HIPAA segmented PHI VLAN and medical device zones

Regional Hospital System — SD-WAN with HIPAA Segmentation

A 14-hospital regional system in the Mid-Atlantic replaced legacy MPLS with SD-WAN orchestrated by My Verizon Business. The deployment separated Protected Health Information (PHI) into a dedicated VLAN, placed connected medical devices on an isolated zone with encrypted backhaul to the Electronic Health Record system, and deployed 5G failover at every hospital. Outcome: network incidents dropped 70% year-over-year, the HITECH audit passed in one pass, and the CISO briefed the board with the security posture improvements. Architecture details pair with Healthcare Solutions.

Healthcare Solutions
Automotive plant Private 5G deployment showing AGV, AR maintenance, and machine vision zones

Automotive Manufacturer — Private 5G Across Three Plants

A tier-one automotive supplier deployed Private 5G across three manufacturing plants for AGV coordination, AR-assisted maintenance, and machine vision quality inspection. The deployment solved Wi-Fi dead zones that stalled AGVs twice per shift and enabled real-time production telemetry that was previously batched. Edge computing processed machine vision inference locally, eliminating round trips to the cloud. Outcome: production throughput rose 14% in the six months after cutover. Reference the best practices library for Private 5G architecture patterns.

Private 5G
Retail chain SASE deployment replacing MPLS across 450 stores with zero-trust network access

Retail Chain — SASE Replacing Legacy MPLS Across 450 Stores

A 450-store apparel chain retired a legacy MPLS WAN and deployed SASE with SD-WAN, zero-trust network access, and cloud firewall delivered from Verizon edge POPs. POS traffic moved onto a dedicated low-latency slice, in-store Wi-Fi onto a separate best-effort path, and corporate traffic through ZTNA with identity-aware access to HQ applications. Outcome: network incidents dropped 60%, WAN cost decreased 45%, and PCI DSS scope shrank after segmentation cleanup. Pairs with Retail Solutions.

Retail Solutions
Pharmaceutical distributor cold-chain IoT monitoring system with 12 distribution center coverage

Pharmaceutical Distributor — Cold-Chain IoT Monitoring

A national pharmaceutical distributor deployed IoT connectivity across 12 distribution centers plus in-transit fleet for cold-chain temperature monitoring. Sensors reported temperature and location data every 15 seconds; threshold breaches triggered SMS and ticket alerts within 30 seconds. Cold-chain excursions that previously surfaced hours after the fact were now caught in minutes with time to reroute shipments. Outcome: an estimated $2.4M per year in prevented product degradation, validated against historical loss data by the customer finance team.

Logistics Solutions

Additional Case Studies Across Verticals

Deployment narratives across the remaining industries we serve.

Federal Civilian Agency

FedRAMP High modernization completed reauthorization in nine months. Authorization boundary designed during onboarding, continuous monitoring package produced from day one. Pairs with Public Sector.

Trading Firm

Low-latency fiber and colocation rebuild connected five exchanges. Sub-millisecond edge-to-exchange latency achieved. See Finance Solutions for architecture patterns.

Electric Utility

Smart metering IoT deployment provisioned 850,000 meters across 18 months. Field operations reduced truck rolls by 22%. See IoT Connectivity.

Apply Case Study Lessons to Your Deployment

Every case study informs future deployments. Request an NDA package of the case study closest to your vertical, then schedule an onboarding kickoff to design the architecture. Review best practices for reference architectures and training for team enablement.

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Case Study Frequently Asked Questions

Coverage, verification, planning use, and access.

What industries are represented in My Verizon Business case studies?

Healthcare, manufacturing, retail, pharmaceutical logistics, public sector, finance, utilities, and education — each with at least one published deployment narrative.

Are the case study outcomes independently verified?

Outcome numbers are reviewed by customer operations and finance before publication. Compliance scope changes are verified by independent audit firms. Customer attribution and sign-off required on every published number.

How do case studies help with new deployment planning?

Solution architects reference comparable case studies during architecture review to set realistic success criteria. Baselines inform kickoff commitments. See the onboarding program for how case studies inform deployment planning.

Can I read extended case study detail?

Extended detail with diagrams, configurations, and runbooks is available under NDA for qualified evaluations. Call +1-800-465-4054 or contact us to request an NDA package from the customer success manager.